Privacy Policy

Information we collect

We collect only the information you choose to give us, plus limited technical information that is generated automatically when any website is visited.

• Information you submit: name, email address, phone number, project location, project type, timeline, budget range and any message or description you provide.
• Project files: photographs, plans or documents you upload to an estimate or planner request.
• Technical information: browser type, device type, approximate region, referring page and pages viewed.
• Preferences stored on your device, such as your selected language and any saved progress in the estimate form.

Contact information

When you call, email or submit the contact form, we use the contact details you provide to reply to you, answer questions and schedule conversations about your project. We do not sell contact information, and we do not share it with unrelated companies for their own marketing.

Estimate requests

The estimate request collects details about your property or business space so we can prepare a meaningful response. This may include the type of remodel, rooms or areas involved, approximate square footage, desired timeline and budget range.

To make the multi-step form easier to complete, your in-progress answers may be saved locally in your own browser so you can return to them later. That saved draft stays on your device and is cleared when the request is submitted. Clearing your browser storage removes it at any time.

Uploaded project photos

Photographs and files you upload are used to understand the scope of your project and to prepare an estimate. We ask that you avoid uploading images containing sensitive personal information or identifiable people who have not agreed to appear.

We do not publish uploaded photos as marketing or portfolio material without your separate, explicit permission.

Cookies and similar technologies

This website uses browser storage for functional purposes only: remembering your language choice between English and Spanish, and preserving unfinished form progress. These are required for the site to behave the way you expect and do not track you across other websites.

If advertising or cross-site tracking cookies are added in the future, this policy will be updated before they are used. [Cookie banner and consent tooling to be added if tracking cookies are introduced.]

Analytics

We may use privacy-conscious analytics to understand which pages are visited and how the site performs. Analytics data is aggregated and used to improve content, speed and navigation. It is not used to identify individual visitors. [Analytics provider to be confirmed by RubyJade Remodeling.]

Third-party services

Some functions of this website rely on service providers such as website hosting, form delivery, email and file storage. These providers process information only as needed to deliver their service to us.

We may also work with trade partners, suppliers or subcontractors during a project, and may share project details with them only where it is necessary to plan or complete your work.

Email communication

We use email to respond to inquiries, send estimates, share scheduling details and follow up on active projects. If we ever send optional updates or newsletters, each message will include a way to unsubscribe. Transactional messages about a project you requested are not marketing and may still be sent after you unsubscribe from optional updates.

Data security

This website is served over an encrypted HTTPS connection, and we take reasonable steps to protect the information you send us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send payment card numbers, government identification numbers or other highly sensitive information through this website.

[Data retention period to be confirmed by RubyJade Remodeling.]

Your rights and choices

You may ask us what information we hold about you, request a correction, or ask us to delete information we are not required to keep. You may also ask us to stop contacting you.

To make a request, email or call us using the details below. We may need to confirm your identity before acting on a request, and we will respond within a reasonable time.

Children's privacy

This website is intended for adults arranging remodeling work. It is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has submitted information through this site, contact us and we will delete it.

Changes to this policy

We may update this policy as our services, tools or legal obligations change. The current version is always published on this page, and the effective date above will be revised when changes are made. Continuing to use the website after an update means you accept the revised policy.